UNROLLED
At UNROLLED, we strive to ensure that every product you receive meets our high-quality standards. Please read our policy carefully before making a purchase.
Strict Policy:
We do not offer returns or refunds on any orders simply for a change of mind or incorrect size selected by the customer.
Returns and exchanges are ONLY available if a mistake has been made from our end (e.g., incorrect item sent, manufacturing defect).
If you have received an incorrect or defective item, you are eligible for an exchange under the following conditions:
No Refunds will be provided unless there is a fault strictly from our end AND we are unable to provide a replacement. In such rare cases where a refund is approved by our team, the amount will be credited back to your original payment method (via Razorpay) within 5-7 business days.
Cancellations are only accepted if the order has not yet been processed or dispatched from our warehouse. Once the order status is changed to "Processing" or "Shipped", the order cannot be cancelled under any circumstances.
If you believe you have received a defective item, contact us immediately at:
Email: [email protected]
Phone: +91 7858841572